General Terms and Conditions
Conditions and important information for your summer and winter holiday at the OBERALDOSS Wellness Residence in Val Gardena.
- Prices are per week (or other periods) including breakfast and wellness
- To confirm the reservation, we require a deposit of 30% of the total amount
- A deadline will be set for the payment of the confirmation deposit
- The confirmation deposit is a guarantee of the fulfilment of the rental contract and will not be refunded in the event of a cancellation by the guest
- Even in the event of late arrival or early departure, the entire reserved period will be charged for
- Breakfasts not taken will not be deducted from the bill
- You can move into your holiday apartment from 15:00 onwards
- Please inform us if you will arrive after 17:00 hrs by phoning +39 0471 792043
- On the day of departure, the holiday apartment is at your disposal until 10:00 a.m
- Discounts for children are only valid for the sofa beds
- Prices are subject to change (e.g. in the event of unforeseeable excessive price increases for electricity and gas)
- Parking space at the house is included (1 car per apartment)
- When paying the deposit for confirmation, you automatically accept our general terms and conditions as well
Cancellation terms
- From booking to 16 days before arrival: 30% of the total price.
- In the event of cancellation between 15 days and the day of arrival, 70% of the total amount of the booking will be charged.
- In the event of early departure or late arrival: 100% of the agreed daily rate per unused day.
- In the event of no-show: 100% of the agreed total price.